At Tower House, our team is dedicated to providing you with the highest quality of care.

A GP checks calls all day to decide the best care for you. While 8am is the best time for a morning appointment, same-day slots may still be available later, including in the afternoon. Our phone lines are busiest early, so you don’t need to call first thing please call when it’s convenient for you.

Please note, prescription requests must be submitted in writing via email, mail, or dropped off at the surgery. We are unable to accept phone requests.

The best way to re-order a prescription is to use the NHS App.

If you wish to cancel an appointment please telephone as soon as possible on 01983 817200

A GP will check your call during the day to decide the best care for you. It’s best to call at 8am for a morning appointment, but you can still get a triage appointment later in the day, including in the afternoon

**Busy period 8-10am**

Parking: We have on and off-street disabled parking available on a first-come, first-served basis. There are also spaces in our own carpark. Parking spaces are limited. If you need any assistance, please let our reception staff know.

Our practice premises are fully accessible to patients and staff, with step-free access and an internal lift providing access to all floors. This ensures compliance with the Equality Act and supports patients with mobility challenges.